Controlling language notice: This legal policy is displayed in English on every language route to keep the terms consistent. Any automated interface translation is provided only for convenience. The English text controls to the extent permitted by law.
Data Retention and Security Policy
Effective Date: August 2, 2026
PN retains information for legitimate operational, contractual, security, editorial and legal purposes.
| Category | Approach |
|---|---|
| Account and entitlement | Account life plus a limited closure period |
| Transactions, tax, refunds and chargebacks | Up to seven years or longer if legally required |
| Shipping address | Fulfillment/dispute period, then minimized unless required in transaction records |
| Newsletter | While subscribed; minimal suppression record after opt-out |
| Support | Up to 24 months after resolution unless needed for a dispute |
| Community content | Until deletion/moderation, subject to backups and conversation integrity |
| Consent | As needed to prove and honor the choice |
| Security/server logs | Configured operational period, extended for incidents |
| Payment/API logs | Short operational period unless needed for reconciliation, fraud or dispute |
| Deidentified statistics | May be indefinite when not reasonably linkable to a person |
Deletion from live systems may not immediately remove rotating backups. Legally required records may remain after account deletion.
Safeguards include HTTPS, access restrictions, password hashing, monitoring, software maintenance, appropriate backups and payment-webhook verification where implemented. These are reasonable objectives, not a guarantee of absolute security.
